UX Research @ Intel (’16 – Present)
Okay guys, here’s what we should do.
- Research Goals: Guide the user-centered development of new consumer technology powered by Intel hardware.
- Technology Focus: Wearables and the Internet of Things
- Research Methods: All of them! Exploratory & formative work includes interviews, observations, and surveys to develop personas and scenarios towards a technology idea. Product testing includes interviews with usability methods such as System Usability Scale and task analysis.
(Note, due to proprietary nature of projects, more details cannot be provided.)
Human-Centered Computing @ UMBC (’11 – ’16)
Gather data, organize it, write a paper, repeat.
- Research Methods: Conducted experiments using observation, interview, diary study, Wizard of Oz, software data collection, and online survey
- Research Topics: Towards Designing a Mobile Navigation Aid for People with Vision Impairments & Making Fashion Accessible for People with Vision Impairments
- Dissertation Topic: Answering Open-Ended and Subjective Visual Questions from People with Vision Impairments
Accessibility Testing @ SSB BART Group (’10 – ’12)
It’s an “alt attribute”, not “alt tag”.
- Analyst: Test websites, software, and hardware for potential accessibility issues, utilizing technical and user interface skills to make code and UI remediation recommendations
- Assistive Technology: Used several popular assistive technologies while testing (including screen readers, screen magnifiers, and dictation software)
- Accessibility Standards: Testing primarily based on Section 508 and WCAG 2.0
Voice User Interface Design @ Convergys (’05 – ’10)
“I design those phone systems where you talk to a computer.”…”Yes, I know, I’m sorry you hate them.”
- First in Software Lifecycle: Worked with clients and team members to gather requirements and design IVR’s (Interactive Voice Response systems)
- Usability Testing: Prepared and facilitated usability testing with recruited participants and wrote final reports
- Speech Recognition Technology: Gained expertise as speaker at two annual SpeechTEK Conferences and working closely with speech scientists
Software Engineering @ Auburn University (’03 – ’05)
Educational software, assistive technology…technology that helps people. Hmm…
- Courses: Included HCI and Multimodal UI Design, Software Development, Network and OS Administration, Multimedia Networking
- Human Centered Computing Lab: Ran studies, programmed, and researched projects such as “Distributed Listening” and the start of accessible and secure e-voting
- Thesis: “Nel: A Spoken Language Physics Tutor”
Computer Science @ Bowie State University (’99 – ’03)
Somehow through all that programming I never actually threw my computer out the window.
- Courses: Foundational courses including C++, Java, and Web programming; Assembly Language; Data Structures; Database Management
- Undergraduate Research: Through NSF-sponsored program (MIE), I conducted research (primarily in UI design), presented at conferences, and learned about graduate school
- Extracurricular: Very active in leadership — VP and President of community service organization (Circle K International), Captain of the marching band color guard, Chaplain of National Council of Negro Women (inaugural chapter), active member of the Honors Organization (just to name a few)