Curriculum Vitae

PDF and RTF version available upon request

Michele A. Williams (formerly Burton)

Email: mawilliams [at] umbc [dot] edu

Web: http://www.michele-williams.com

Education

Ph.D. Human-Centered Computing; University of Maryland, Baltimore County

  • Concentration in Accessibility and Assistive Technology
January 2011 – Present
Masters of Software Engineering (M.S.W.E.); Auburn University

  • Concentration in Human-Computer Interaction
  • Master’s Thesis: “Nel: A Spoken Language Physics Tutor”
  • NSF Alabama LSAMP Fellowship Recipient
May 2005
B.S. Computer Science; Bowie State University

  • Summa Cum Laude
  • NSF Model Institutions for Excellence (MIE) Graduate Program Fellow
May 2003

Professional Experience

Accessibility Analyst; SSB BART Group

  • Validated websites, software, and hardware against accessibility requirements such as Section 508 and WCAG
  • Executed manual and assistive technology tests across a given IT system
  • Wrote reports of findings and recommendations for remediation including code examples where applicable
2010 – 2012
Senior Voice User Interface Designer; Convergys Corporation

  • Gathered requirements and designed user interfaces for automated interactive voice response (IVR) telephone systems
  • Conducted usability testing for designs in-progress and wrote final report
  • Selected to prepare and conduct internal training for new employees
  • Selected to present at industry conference (SpeechTEK)
2005 – 2010

Technical Skills

Languages – HTML, XML, JavaScript, CSS, Perl, VoiceXML, C++, Java, PHP, SQL, MySQL
Assistive Technology – JAWS, NVDA, VoiceOver, Dragon NaturallySpeaking, ZoomText
Accessibility Standards – WCAG 2.0, Section 508, Section 508 Refresh

Research Experience

Answering (Subjective) Visual QuestionsUniversity of Maryland, Baltimore County

  • Exploring and addressing the visual questions of people with vision impairments, primarily on the topics of fashion and pedestrian navigation
  • Utilize qualitative and quantitative research methods including interviews, observations, online surveys, focus groups, and diary studies
  • Mentor and manage undergraduate students from multiple universities who are assisting with research
  • Consistently present research to relevant conferences and have published in a fashion journal
2011 – Present
Building Intelligent Tutoring Systems CourseCarnegie Mellon University

  • Learned Jess production rule language and Java NetBeans to create an Intelligent Tutoring System within a team
Summer 2004
NSF Science, Engineering, and Math FellowshipBowie State University

  • Executed Java to create a graphical user interface for an inference engine
  • Presented research at numerous research conferences as an undergraduate
2001 – 2003
Summer InternNASA Goddard Space Flight Center

  • Handled tasks related to IT Security including wireless device detection using sniffer software and incident response
Summer 2002
Summer InternNASA Goddard Space Flight Center

  • Assisted development of website for IT Security Branch using Dreamweaver
Summer 2001
NSF Science, Engineering, and Math FellowshipBowie State University

  • Collaborated with Smithsonian Museum on Virtual Calipers Project (Web-based three-dimensional measurement tool)
  • Independently learned Java 1.2
2000 – 2001

Publications/Presentations

(To Appear) Framing the Conversation: The Role of Facebook Conversations in Shopping for Eyeglasses; 17th ACM Conference on Computer Supported Cooperative Work and Social Computing Workshop on Social Media Question Asking February 2014
“Pray Before You Step Out”: Describing Personal and Situational Blind Navigation Behaviors; International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS) October 2013
Designing an Accessible Clothing Tag System for People with Vision Impairments; International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS) October 2013
Preliminary Investigation of the Limitations Fashion Presents to Those with Vision Impairments; Fashion Practice: The Journal of Design, Creative Process & the Fashion Industry, Volume 5, Issue 1 May 2013
Crowdsourcing Subjective Question Answering: Insights from Research on Accessible Fashion; 16th ACM Conference on Computer Supported Cooperative Work and Social Computing Workshop on Social Media Question Asking February 2013
Crowdsourcing Subjective Fashion Advice Using VizWiz: Challenges and Opportunities; 14th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS) October 2012
Making Fashion Accessible for People with Vision Impairments; Grace Hopper Celebration of Women in Computing October 2012
Making Fashion Accessible for People with Vision Impairments; IEEE 10th International Conference on Pervasive Computing Workshop on Frontiers in Accessibility June 2012
Using Wearable Technology to Make Fashion Accessible; IEEE 16th International Symposium on Wearable Computers (ISWC) Doctoral Consortium June 2012
Making Fashion Accessible for People with Vision Impairments; Capital Region Celebration of Women in Computing (CAPWIC) April 2012
Fashion for the Blind: A Study of Perspectives;13th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS) October 2011
Developers and Accessibility – When Do They Meet? 12th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS) October 2010
“I Found 20 Results.” … Now What? – An Analysis of List Presentation; SpeechTEK Conference August 2010
Style Guides: Is Your Design Coordinated? SpeechTEK Conference August 2009
Nel: An Animated Physics Tutor; AACE World Conference on E-Learning in Corporate, Government, Health, & Higher Education October 2004

Teaching Experience

Volunteer Teacher, “PC Basics”; So Others Might Eat (SOME) Charity 2012 – 2013
Guest Lecture, “Web Accessibility”; User Interface Design (IS 403), UMBC Spring 2012
Guest Lecture, “Universal Usability”; Fundamentals of HCI (IS 303), UMBC Spring 2012
Guest Lecture, “Universal Usability”; Advanced Interface Design (ART 434), UMBC Spring 2012
Guest Lecture, “Accessibility Overview”; User Interface Design (IS 403), UMBC Fall 2010